FAQs with Issues/concerns:
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Question |
Answer |
Resource Link |
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How do you include non-Office 365 users for Team Meetings? |
You must enable the guest user function and have the user sign up for a Microsoft Live account. Alternatively, they can dial in through the toll number and conference ID provided in the meeting invite. |
Communicate with users from other organizations in Microsoft Teams: https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations Audio Conferencing: https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365 |
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How do you include Teams meeting for recurring meeting invites? |
In Outlook under New Items > Meeting, click on the Teams meeting icon in the top ribbon. Alternatively, you can do it from the Calendar function in the Teams application. |
https://support.office.com/en-us/article/manage-meetings-ba44d0fd-da3c-4541-a3eb-a868f5e2b137 |
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I do not have a webcam. Can I still use Teams for conference calls? |
Yes, you can. Joining a Teams meeting does not require a webcam. |
https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4 |
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Can you share your screen and easily toggle between applications? |
You can “Share Desktop” in order for parties in the conference to be able to see all applications active for ease of toggling between applications (ie. Between Excel and other programmes etc). However, it is important to remember to close displayed confidential information prior to enabling the “Share Desktop” function. |
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How can we improve the stability/speed of Teams? |
Having unstable connections or slow speeds (lag) in meetings are typically due to the poor connection speeds experienced elsewhere/non-conducive environments calls were taken in. If your laptop or computer is running Teams very slowly, one solution to this is to download the Teams mobile application on your smartphone and join Teams meetings via the mobile application. |
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Is using Microsoft Teams a secure application for work? |
As Microsoft Teams requires a Microsoft Live account for participants outside the organisation to join meetings, this ensures that only registered users can join your Teams meetings and share information. |
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How do I dial into a Teams meeting using a phone? |
If the organiser has a dial in function added to Teams Meeting invitation, you can join the meeting by doing the following:
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How do you enable all participants' faces to be displayed in a video call instead of just having a maximum of 4 faces shown in the grid screen. |
That function is currently not available in Teams. |
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I am unfamiliar with Microsoft Teams. Where can I find resources to help me get up to speed? |
Do refer to the resource links below to help get you kick-started into using Teams for your daily office communications. |
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Additional Resource Links:
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Working from home with Microsoft Teams |
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Getting started with Teams |
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Advanced tips for Teams |
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Run effective meetings with Microsoft Teams |
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Using Apps in Microsoft Teams |
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Microsoft Teams video training library |
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Changing Teams notification settings |
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Change Channel from Private to Public and vice versa |
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Unable to delete private channels due to retention policies |
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Deleting files shared in Chat |
https://techcommunity.microsoft.com/t5/microsoft-teams/can-t-delete-files-shared-in-chat/m-p/119351 |
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Members deleting files in Teams |
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Microsoft Teams end-user training archive |
https://docs.microsoft.com/en-us/microsoftteams/enduser-training |