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This article is for small businesses who use Xero.

Overview

  • Connect your Xero organisation to Invoici from Xero to join the Peppol e-invoicing network.

  • Send and receive invoices with e-invoicing in Xero.

 

Tip

In Singapore, the Peppol e-invoicing network is also called InvoiceNow. To register for InvoiceNow, you can use Invoici from Xero.

 

How it works

  • Connect your Xero organisation to the e-invoicing app Invoici from Xero and register to send and receive e-invoices.

  • You need to be based in Singapore and have a Unique Entity Number (UEN) to register.

  • A Xero organisation can only have one UEN, so can only send and receive e-invoices for a single entity.

  • You'll receive a unique Peppol ID that you can give to suppliers on the network so they can send invoices directly to your Xero organisation.

  • If a customer is on the Peppol network, you can deliver an invoice directly to their accounting software.

  • Invoices are delivered in a standardised format, so even if your customers and suppliers don’t use Xero, they can send and receive invoices.

 

Before you start

Connect your Xero organisation to Invoici from Xero to register with the Peppol network. Invoici from Xero will send you a unique Peppol ID and an Invoici email address.

Check if your customer or supplier is registered on the Peppol network (SG Peppol Directory website).

Ask your customers for their Peppol ID and give yours to your suppliers.

 

Send an invoice with e-invoicing

 

Tip

To avoid entering your customer’s Peppol ID into each invoice, you can add it to their contact in Xero.

 

New Invoicing

  1. Create a new invoice for your customer.

  2. Click Send to approve the invoice and open the Send invoice window.

  3. In the To field, enter your customer’s Peppol ID followed by @invoi.ci. You need to replace the colon (:) in the ID with a hyphen (-). For example if your customer’s Peppol ID is 0195:SGUEN123456789M, enter 0195-SGUEN123456789M@invoi.ci.

    To send the invoice to multiple email addresses, separate them with either a comma (,) or a semicolon (;).

  4. Complete the other fields in the Send invoice window.

  5. Click Send.

If your invoice was sent successfully, it will show as Sent in Xero, along with a confirmation message and unique transmission id in the history and notes.

 

Classic Invoicing

  1. Create a new invoice for your customer.

  2. Click Email.

  3. In the To field, enter your customer’s Peppol ID followed by @invoi.ci. You need to replace the colon (:) in the ID with a hyphen (-). For example if your customer’s Peppol ID is 0195:SGUEN123456789M, enter 0195-SGUEN123456789M@invoi.ci.

    To send the invoice to multiple email addresses, separate them with either a comma (,) or a semicolon (;).

  4. Update the other information in the Send window.

  5. Click Send.

If your invoice was sent successfully, it will show as Sent in Xero, along with a confirmation message and unique transmission id in the history and notes.

 

Send an e-invoice to a government agency

The email address for sending e-invoices from Xero to government agencies is 0195-SGUENT08GA0028A@invoi.ci.

When sending an e-invoice to a government agency in Singapore, there are additional requirements to be aware of. For more information, see E-invoice Submission to Singapore Government Agencies via the Peppol network (Accountant-General Department website).

To meet these requirements when you create the invoice in Xero, refer to the table below. For more information, contact the Accountant-General Department helpdesk (Accountant-General Department website).

Invoice field in Xero

Description

Contact Name

Your customer’s Contact Name in Xero must include the Business Unit at the beginning, eg '12345 - Business Unit Name'. Find the business unit name in this list of Ministries / Statutory Boards (Singapore Government Agency website).

Primary Person

Add the name of the liaison officer at your client agency as the primary person of the contact. The name can’t contain more than 20 characters or any special characters.

Invoice number

The invoice number must be unique, include less than 30 characters, and mustn't include spaces or special characters

Reference

Enter the reference number/ID of the invoicing instruction into the Reference field of your invoice.

Issued date

The date on which you issue your invoice can’t be in the future, or backdated more than seven days.

Due date

The credit term is automatically calculated from your invoice's due date. For example, if your credit term is 30 days, set your due date to 30 days from the current date.

Description

Add an extra line item to your invoice in Xero.  In this line item, leave all fields blank except the Description field.  You need to enter the invoice description in this field. 

 

Receive a bill sent with e-invoicing

If your supplier is registered on the Peppol network, give them your Peppol ID so they can send invoices directly to your Xero organisation.

All Peppol IDs in Singapore begin with 0195:SGUEN and the rest of your number is based on your UEN.  For example, if your UEN is 12345678X then your Peppol ID will be 0195:SGUEN12345678X.

Your suppliers don’t need to use Xero to send you invoices with e-invoicing.

When they send an invoice to your Peppol ID, it's automatically created as a draft bill in your Xero organisation. Add the account code and make any other changes, then approve the bill.

 

End Peppol registration with Invoici from Xero

If you’ve registered to receive e-invoices using Invoici from Xero and have changed your mind, contact Xero Support to remove Invoici from Xero as your provider.

Please ensure that:

  • The request comes from an authorised user in the organisation, who has the standard or advisor role

  • You include your organisation's name and UEN in the request

Keywords: E-invoicing, Xero, Send, Receive, Invoices